Shipping
Shipping & Delivery at Ellie Jules
At Ellie Jules, we believe the luxury experience begins the moment you place your order. Whether you’re selecting a signature fragrance, timeless accessory, or curated skincare ritual, we ensure every detail—from packaging to delivery—is handled with precision, care, and elegance.
Carefully Packed. Promptly Delivered.
To uphold the highest standards of service and efficiency, we fulfil orders from trusted logistics partners in Italy, Spain, and the United States. This regional approach allows us to dispatch quickly, maintain close compliance with brand and regulatory standards, and provide a seamless shopping experience across beauty, fragrance, skincare, jewelry, and home accents.
All in-stock orders are processed, packed, and dispatched within 24 to 48 hours, ensuring your items arrive swiftly and in pristine condition.
Shipping Regions & Rates
We currently deliver to Europe, North America, and select countries in East Asia. Shipping times and rates vary by region:
Europe (Excludes Cyprus & Malta)
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EXPEDITED (1–2 business days): €3.50 for orders €100 and above
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FREE STANDARD (2–4 business days): Free for orders €100 and above
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STANDARD (3–5 business days): €4.50 for orders under €100
North America (USA & Canada)
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FREE INTERNATIONAL (3–5 business days): Free for orders $100 USD/CAD and above
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STANDARD INTERNATIONAL: $19.99 USD for orders under $100
East Asia (Hong Kong, Japan, Singapore)
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FREE INTERNATIONAL (3–5 business days): Free for orders €100 and above
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STANDARD INTERNATIONAL: €22.99 for orders under €100
Note: Shipments to the USA and East Asia are delivered on a Duty Unpaid (DUP) basis. Duties or local taxes may be due upon delivery. Please consult your local customs office if unsure.
Trusted Delivery Partners
We work exclusively with industry-leading couriers to ensure fast, reliable service:
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FedEx, UPS, DHL – Global express logistics for international excellence
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GLS, CTT – Regional specialists offering efficient European coverage
Each shipment is tracked and, where necessary, signed for—because your peace of mind matters as much as the product itself.
Sustainably Packaged, Thoughtfully Presented
True luxury respects both artistry and the world around us. That’s why every Ellie Jules order is prepared using recyclable, environmentally conscious packaging, designed to protect your items with minimal waste and maximum care. It's our way of ensuring that beauty is never at the expense of the planet.
Order Tracking & Delivery Timing
As soon as your order is on its way, you’ll receive a shipping confirmation email with a tracking number. Please allow up to 24 hours for tracking to activate.
Delivery hours are Monday to Friday, 9:00 AM – 5:00 PM, excluding public holidays. Some shipments may require a signature upon delivery.
A Seamless Experience, Every Time
From heritage craftsmanship to fast, elegant delivery, Ellie Jules is committed to exceeding your expectations at every stage. We thank you for choosing us, and for letting us deliver a world of authentic luxury—direct to your door.
