Two-piece shampoo and conditioner set in neutral packaging for Unisex smoothing routine
Kativa

Keratin Express Shampoo and Conditioner Set

Vegan, sulphate-free duo
Available at relaunch
€14
/
Tax included. Shipping calculated at checkout.
Loved for overall quality, soft feel and value for money
Mostly positive across on independent marketplaces

In Their Words

Mostly positive · 79 review mentions

Soft feel — noted in 10 mentions

“leaves my hair soft”

Verified customer · Spain · translated

“silky, I’ll definitely buy it again”

Verified customer · Spain · translated

Value for money — noted in 8 mentions

“Good value for money”

Verified customer · Italy · translated

Ease of use — noted in 3 mentions

“Good, quick straightening”

Verified customer · Italy · translated

Scent — noted in 2 mentions

“The only good thing I can say is that it smells nice”

Verified customer · Spain · translated
Drawn from verified customer reviews on independent marketplaces and grouped by theme. Quotes may be lightly edited for length or translated into English.
Size

Available at relaunch

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The Story

A two-piece cleansing and conditioning system designed to preserve and extend professional smoothing. A botanical keratin complex works into the fibre while hyaluronic acid restores hydration, reinforcing strands and reducing surface porosity. The lightweight formula builds a protective layer to resist humidity and control frizz, delivering a sleeker, more resilient finish for Unisex hair aiming for long-lasting smoothness.

Apply shampoo to wet hair, lather and rinse. Follow with conditioner, leave 1–2 minutes, then rinse. Use daily or as directed to maintain smoothing results.

Contains a botanical keratin complex that penetrates and reinforces the hair shaft, paired with hyaluronic acid to replenish moisture. Formulated without sulphates to protect the smoothing treatment and minimise surface damage.

At Ellie Jules, every order is prepared with care to ensure it arrives as beautifully as it was chosen. Enjoy complimentary shipping on orders over €100, with secure, reliable delivery across our full range of jewelry, fragrances, skincare, accessories, and home accents.

Should you wish to return an item, we offer hassle-free 30-day returns on eligible purchases. Our dedicated customer care team is always here to guide you with warmth and discretion, ensuring your experience with Ellie Jules is as seamless as the pieces we curate.

About Kativa

Kativa: Pioneers of Hair Care

Provenance: Peru

Kativa is a hair care brand rooted in Peru and positioned around professional-level care for use at home. Its catalogue focuses on hair care, with supporting styling and treatment formats designed to address concerns such as frizz, colour maintenance, hydration, repair, and curl care.

The brand’s philosophy, as reflected on its official site, centres on special and natural care for hair, with product families built around ingredients and routines such as argan oil, coconut, hyaluronic, collagen, keratin, and Total Plex. Within the assortment, Total Plex is the clearest hero line, supported by conditioners, shampoos, masks, and leave-in treatments across multiple hair needs.

Kativa matters because it sits at the intersection of accessible salon-style routines and targeted hair treatment categories, making it relevant to consumers seeking structured care by hair concern rather than by generic cleansing alone. It is a Peru-origin brand with a clearly defined hair-specialist identity and a catalogue that reinforces that position.

FAQs

No, an account is not required for placing an order. You have the flexibility to order as a guest. Nonetheless, we advise creating an account at the time of checkout. This step offers benefits such as easy tracking of your order history and expedited future checkouts by saving your personal and address details. An account ensures a more efficient shopping experience for your future purchases.

Purchases at Ellie Jules are usually dispatched within 24-48 hours, following full payment clearance. Some orders require manual fraud verification that might take 1-2 business days. Please ensure that you enter the same billing address as your credit card company has on file to minimise potential delays.

We accept a variety of payment methods to make your shopping experience convenient. These include major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are securely processed to ensure your information is protected.

If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed and dispatched, it cannot be changed or canceled.

Once your order has been dispatched, you will receive an email with a tracking number and a link to track your package. You can also track your order by logging into your account on our website and viewing your order history.

We offer a 30-day return policy on most items. If you are not completely satisfied with your purchase, you can return it for a full refund, or exchange. Items must be returned in their original condition and packaging. Please visit our Returns & Exchanges page for more details.

Yes, we ship to several countries worldwide. International shipping rates and delivery times vary depending on the destination. Please check our Shipping Information page for more details on the countries we ship to and the associated costs.

You can reach our customer service team through our Contact Us page, by email at contact@elliejules.com, or by live chat. Our team is available to assist you Monday through Friday, from 9 AM to 6 PM.

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